Destiny 2 Update Causes Players' Usernames to be Wiped Out

A recent Destiny 2 update inadvertently caused a widespread issue, resulting in the alteration of numerous player usernames (Bungie Names). Many players awoke to find their established names replaced with "Guardian" followed by a random number sequence. This unexpected change, starting around August 14th, stemmed from a malfunction in Bungie's name moderation system.

Destiny 2 Username Glitch: Bungie Responds and Offers Solutions

Bungie swiftly acknowledged the problem via Twitter (X), stating they were investigating the mass username alteration caused by their name moderation tool. They promised further updates, including the provision of additional name change tokens for all players.

The moderation system typically flags and changes usernames violating Bungie's terms of service (offensive language, personal information, etc.). However, this incident affected countless players with perfectly acceptable names, some using the same username since 2015. This caused significant player frustration and confusion.

Bungie's Investigation and Resolution

Following their initial statement, Bungie identified and addressed the root cause of the problem. A server-side fix was implemented to prevent further accidental name changes. While the fix is in place, Bungie confirmed plans to distribute free name change tokens to all players as compensation at a later date. They encouraged patience and promised further communication as the situation develops.

Players affected by this unexpected change can expect to receive a name change token and additional updates from Bungie in the near future.