Mi LUMA

Accessing your LUMA account is now simpler than ever, thanks to the new Mi LUMA app! Sign up with just a few basic details, and log in using your preferred method for fast, secure entry. Once inside, a user-friendly Dashboard puts your current balance and account info just a tap away. Pay your bill instantly via credit card or bank account, and review payment and billing history from the past year. Report outages, get answers to common questions, and enjoy the flexibility of managing your electric service account anytime, anywhere.

Key Features of Mi LUMA:

- Simple Registration and Login

Customers can quickly register using their residential or commercial account information, including the last four digits of their Social Security Number or EIN. Existing users can sign in with their online credentials.

- Biometric Login Options

After the first login, users can enable convenient sign‑in methods like Face Unlock, fingerprint recognition, a PIN, or a keyboard pattern—making access both quick and secure.

- Dashboard Overview

The app includes an intuitive dashboard that shows your current electric service balance, along with key account details such as the total amount due and payment due date.

- Bill Management

View and download your current bill as a PDF directly from the app. You can also make payments using a credit card or bank account, with same‑day crediting for transactions.

- Payment History Tracking

Keep track of your finances with a full 12‑month history of bills and payments, all accessible within the app.

- Outage Reporting and FAQs

Report outages and check outage status through the app. An extensive FAQ section is also available to help answer questions and assist with the transition to LUMA.

Helpful Tips for Users:

* Enable Face Unlock or fingerprint login for faster access

* Pay your bill conveniently with a credit card or bank account

* Use the FAQ section for any questions or concerns

* Monitor your account balance and payment due date regularly

Final Thoughts:

With Mi LUMA, managing your electric service account is more convenient than ever. Stay in control of your bills, payments, and outages from one easy‑to‑use app. Log in quickly and securely with multiple methods, pay your bill with ease, and access helpful resources whenever you need them. Download Mi LUMA today and enjoy the convenience of handling your account on the go.