Microsoft Kills Skype, Teams Takes Over

Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as communication platforms like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, rendering direct cellphone calls via Skype largely obsolete.

Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other data will be readily available without needing a new account. However, Microsoft will discontinue support for domestic and international calls. Users also have the option to export their Skype data, including photos and conversation history; a dedicated tool is available for those wishing to review their Skype chat history without migrating to Teams.

You have until May 5th to decide, a 60-day window. Microsoft will honor existing Skype credits, but will cease offering paid Skype features (international and domestic calling) to new customers.

The key loss with Skype's shutdown is the ability to make calls to cellphones. Microsoft explains that while this was valuable during Skype's peak popularity (when VoIP was less prevalent and mobile data was expensive), current usage trends indicate it's no longer a priority. Amit Fulay, Microsoft's vice president of product, stated that this functionality is less relevant now that affordable mobile data plans and VoIP services are widely available.

Microsoft acquired Skype for $8.5 billion in 2011, aiming to enhance its real-time communication offerings and leverage Skype's then-substantial user base (160+ million active users). While Skype was once integrated into Windows devices and even promoted as an Xbox feature, Microsoft acknowledges recent stagnation in its user base. The company's consumer communication focus now rests squarely on Microsoft Teams.