Sony recently shed light on the cause of the PlayStation Network (PSN) outage that persisted for nearly a full day over the weekend. Through a social media update, the company attributed the disruption to an "operational issue," though it refrained from providing further specifics or outlining strategies to prevent future occurrences.
In an effort to compensate affected users, Sony announced that PlayStation Plus subscribers would be awarded an additional five days of subscription time, which will be automatically credited to their accounts.
During the outage, a significant number of players encountered various difficulties. Over a third of users were unable to log in, while others reported experiencing server crashes, which severely impacted their gameplay experience.
The mandatory requirement of a PSN account for playing even single-player games on PC has been a point of contention among gamers. Such outages only serve to validate the concerns of those who have been critical of this policy.
This incident marks yet another in a series of PSN downtimes. A notable previous event occurred in April 2011, when a massive data breach resulted in over 20 days of connectivity issues. Although the current outage is less severe, PS5 users are expressing dissatisfaction with Sony's limited communication regarding the matter.